RETURNS & STORE CREDIT POLICY
At Luxe Lounge Boutique, we carefully curate limited-quantity styles and inventory moves quickly. Because of this, we do not offer refunds or exchanges. However, we are happy to accept eligible returns for store credit.

 

We encourage customers to carefully review sizing information before placing an order. If you have any questions about fit, sizing, or styling, please reach out before purchasing, we are always happy to help!

FINAL SALE ITEMS

The following items are final sale and are not eligible for return, store credit, exchange, or refund:

• Sale and marked-down items
• Accessories, including hats
• Bodysuits 
• Intimates and undergarments
• Socks
• Gift cards
• Promotional or free items

RETURNS FOR STORE CREDIT

Eligible items may be returned for store credit within 15 days of delivery.

To begin a return request, please contact us through our Contact Form or email support@luxeloungeboutique.com.

Once your return request has been approved, items must be shipped back within 7 days.

To qualify for store credit, items must:

• Be unworn, unwashed, and in original condition
• Have all original tags attached
• Be free of stains, makeup, pet hair, odors, perfume, smoke, or signs of wear
• Be returned in protective packaging
• Include any promotional or complimentary items received with the order

All returned merchandise is inspected upon arrival. Luxe Lounge Boutique reserves the right to deny any return that does not meet the above requirements.

STORE CREDIT

Once your return has been received and approved, store credit will be issued via email.

Store credit:

• Does not expire
• Can be used toward any future purchase
• Cannot be redeemed for cash
• Will be issued for the purchase price of the item(s) returned

Original shipping charges are non-refundable.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We want to make it right if we made a mistake.

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at support@luxeloungeboutique.com.

Please include:

• Your order number
• Photos of the item
• A brief description of the issue

Once reviewed and approved, we will provide a prepaid return label and offer a replacement, store credit, or refund if a replacement is unavailable.

INTERNATIONAL ORDERS

At this time, all international orders are final sale and are not eligible for returns, store credit, exchanges, or refunds.

QUESTIONS?

We are a small business and truly appreciate your support. If you have any questions before placing an order, please reach out. We are always happy to help and want you to feel confident in your purchase.